Hi all,
As ever the adventure never stops. We’ve noticed a major uptick in support requests letting us know that e-mails for activation and notifications aren’t coming through. After no small amount of checking it turns out our IP (along with a huge range around us) are listed on a couple of rather obscure blocklists. Despite being sent in the wrong direction by Microsoft we’re on it now and hope to have a solution in place for early next week. I’m really sorry it’s taken a while to isolate the issue but it really was like the world’s dullest game of whack-a-mole.
In other news it seems we’re being bombarded with spam accounts. Thought they very rarely get to post in public areas it is something we’ve noticed and many of you have brought to our attention (thanks!). Sadly this is a side effect of popularity, luckily our systems still seem to be holding the majority of these accounts in a pending status. I’ll keep doing what I can to calm this down. Apologies for the “new member” spam on social.
If there’s more news, I’ll pass it along.
Thanks
Admin